How Do We Use the Information We Collect?
When you become a Top 10 Ltd customer, we may ask you to fill out a form that requests your name, address and e-mail address as well as some extra demographic information. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment. Your demographic information will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Top 10 Ltd does not store this information and uses it for the sole purpose of sending this one-time email.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our customers find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
All Top 10 Ltd employees take your personal information very seriously. All employees must learn and obey our security policies. Access to customer personal information is limited to key management personnel and our customer services department. The information is ID and password protected and our Web security is reviewed on a continual basis.
Correcting/Updating Your Personal Information
After becoming a Top 10 Ltd customer you may wish to correct/update your personal information. The changes you make will be reflected in our databases so that we may continue to communicate with you about your account.
Links To Other Sites
From time to time we may send out email messages and newsletters alerting you that products are available, or to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. If you choose to receive our News Letters, they will contain promotional materials from Top 10 Ltd.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site
To try and bring you offers that are of interest to you, we have relationships with other companies that we may allow to place banner ads and text links on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address, and other information.
Our websites may also offer links to products, that when clicked for more information, redirect you to a partners website that we have an affiliate relationship with. We have no control or access to the information you provide at those particular websites if you continue to purchase direct from them.
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyse our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
Your Feedback is Always Welcome